Privacy Policy



Who we are

Volunteer for the NHS is a volunteer-led project facilitated by Generation Medics. This project has been set up as an emergency response to the COVID-19 (Coronavirus) pandemic. Our website address is:

If you have any questions about this policy, please email

This website privacy policy was updated: 22 March 2020. We update this from time to time and publish the latest version on this page. You should check this policy occasionally to ensure you are aware of the most recent version.

Purpose of the privacy policy

Here at Volunteer for the NHS your privacy is a top priority for us. That’s why we only collect data/personal information when you specifically provide it to us. This may happen when contact us or fill in our volunteer form. If you’re asked to give us information when using our site, it will only be used in the way described in this privacy policy.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This 


Volunteer for the NHS is the controller and responsible for your personal data (collectively referred to as “Volunteer for the NHS”, “we”, “us” or “our” in this privacy policy).

What personal data we collect and why we collect it

The intent of this volunteer project is to collect and share your data/personal information that you supply to us by completing our volunteer form with the NHS or another local health and social care organisation in your region. We will not share your data/personal information with anyone else unless you request us to. We will never sell your data/personal information to anyone outside Generation Medics. 

Volunteer Application forms and Contact forms

We collect data/personal information when you complete a form on our website i.e. the volunteer application form or the contact us form.

This personal information includes:

  • Your name, date of birth and contact details including your address, phone number and email address
  • Your education and employment background, self-identified skills and whether you have a driving licence
  • Self-declaration of whether you have a valid criminal records bureau check (with a certificate you can share with the NHS)

Ways we use this data:

  • we share this data with NHS and organisations working as part of the national Health and Social Care emergency response to the COVID-19 (Coronavirus) pandemic. We have a complete list of organisations who the data is shared with on our ‘How it works’ page.
  • to contact you for further information should we require it, or to respond to your enquiries
  • to contact you with updates on this project and things we think will be relevant to you
  • We will store your information for a period of 12 months

Supplying your data/personal information

Please only submit forms on behalf of yourself. All submissions must be from adults who are over 16. By submitting you declare that the information you have supplied is true and accurate. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by emailing

General website usage

We also collect website usage data (which may include your IP address) to better understand how visitors use our website, what is useful to them and to identify areas for development.


Cookies and how we use them

What is a cookie?

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Please note, cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

When you fill in a form or provide your details on our website, or by signing up to our website you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post.
  • Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Sign in to our website and change your opt-in settings.
  • Send an email to

We will never lease, distribute or sell your personal information to third parties who are not on our ‘How it works’ page unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with GDPR and the Data Protection Act 2018.



We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with all applicable Data Protection Laws.


Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the domain.

If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.